Having identified potential stakeholders in the investment, you arrange to hold a workshop. The purpose of the workshop is to identify key areas the investment will benefit and to ensure stakeholder buy-in.

The designated individuals clear their calendars and prepare themselves for an intensive brainstorming session. After several long hours of discussion, the following key benefit areas are identified:

• Improve tracking of the product in Monarch's warehouses
• Improve demand forecasting accuracy
• Reduce time needed to find the product on the warehouse floor and in freight containers such as trucks
• Improve tracking of products in the retailer's back room to reduce 'out-of-stocks'
• Reduce time needed to locate the product in the retailer's back room
• Reduce the amount of time that sales representatives spends on non-value-added tasks such as:
  • tracking down the product
  • writing checks to retailer for stolen item

Your next task is to guide workshop participants in identifying any limitations or constraints on achieving these benefits.

Click the icon to review Phase 1-A:
Objectives, Inputs, Tasks and Outputs